X.O Chat Privacy Policy

XO Chat Privacy Policy

XO Chat is developed and maintained by Artyr Kuryla and is offered as a Freemium application. This document outlines how we collect, use, and handle personal data when you use the XO Chat app.

By choosing to use XO Chat, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide a personalized and high-quality experience, we may request access to certain personally identifiable information. This data is stored locally on your device and is not collected or stored on our servers unless otherwise stated.

Log Data

If the app experiences an error, we may receive log data (via third-party tools) from your device. This may include your device's IP address, name, OS version, app configuration, time and date of usage, and other diagnostic data. This information helps us identify and resolve issues more efficiently.

Cookies

Although XO Chat does not directly use cookies, some third-party libraries and services integrated into the app may do so. Cookies are small files stored on your device that help enhance user experience. You can choose to accept or reject cookies. Declining cookies might limit certain features of the app.

Third-Party Services

We may work with third-party partners to:

• Operate and maintain the app
• Provide functionality on our behalf
• Improve the performance and reliability of XO Chat
• Analyze user behavior to enhance the app

These partners may have access to your personal information strictly to perform the tasks assigned by us. They are required to maintain the confidentiality and security of your data.

Data Security

We respect your trust in us to safeguard your data. We take commercially reasonable steps to secure your information. However, no method of digital transmission or storage can be guaranteed 100% secure. While we do our best, absolute security cannot be assured.

External Links

XO Chat may include links to third-party websites or services. We are not responsible for the content, policies, or practices of external resources. We encourage you to review the privacy policies of any third-party sites you visit through XO Chat.

Children's Privacy

XO Chat is not designed for users under the age of 13. We do not knowingly collect data from children. If we become aware that a user under 13 has shared personal information, we will delete it promptly. If you are a parent or guardian and discover such information, please contact us immediately.

Updates to This Policy

Our Privacy Policy may be updated periodically. You are encouraged to check this page for any changes. Any modifications will take effect once posted.

Support Form

When you submit a request through our support form, we collect your name, email address, the topic you selected, and your message. Your IP address is also recorded for spam prevention. This data is stored securely on our servers and is used solely to process and respond to your support request.

We retain support data for up to 12 months after the request is resolved, after which it is deleted. You may request deletion of your support data at any time by contacting us at the address below.

Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict the processing of your data

To exercise any of these rights, contact us at the address below.

Contact Us

For any questions or feedback about this Privacy Policy, feel free to reach out to us at: ceo@kuryla.app